Sarin Kunjappan

Lead User Experience (UXD)

Lead / Principle UX and product designer with over 17 years of experience designing and developing innovative digital products. I enjoy solving problems with creative and intuitive solutions and systems to increase user satisfaction. I use elements of interaction design, information architecture, and user research to improve usability and accessibility and increase the joy of interacting with the product.

  • Empathizing with users by creating empathy maps, personas, user stories, and user journey maps
  • Defining user pain points
  • Ideating design solutions using Crazy Eights, How Might We, and competitive audits
  • Creating wireframes and prototypes on paper and digitally
  • Developing mockups using visual design elements and principles
  • Designing in Figma and Adobe XD
  • Conducting interviews and usability studies
  • Considering accessibility at every point in the design process
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